Returns and Refunds

Thank You!

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• Thank you for your order and purchase(s)!

• We hope you are happy with your purchase.

• However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a

  • NO Questions Asked

  • 100% Full Refund or...

  (note: refund sent to your original payment method)

  • Exchange or...

  • Store Credit

  • Plus, NEVER a Restocking Fee!

Support Ticket Page

🟢 Support

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ALL Brands

All SaaS & Services-Rendered Products

TYPES OF REFUNDS & RETURNS

• Physical Goods/Products: By notifying us and with the refund/return process started within 14 days of receiving your order delivery.

• Services: Prorated for any Service fees already paid on Yearly Plans only.

• Subscriptions: applies to yearly plans only and will be paid on a prorated basis.

• Domain registrations and Domain-related products are non-refundable.

• Trial our Products first 100% FREE!

• B2B/B2C

  • All physical goods returns must be dealt with your Vendor/Store/Seller end.

  • All returns must be postmarked within fourteen (14) days of the purchase date and are to be dealt with between you, the customer and the Store aka Seller.

  • The resolution period is maximum 45 days.

  • All returned items must be in new and unused condition, with all original tags and labels attached.

SELLER PLANS

• Monthly subscription cancellations cancel the next month’s billing cycle for a monthly plan.

• Yearly subscription cancellations cancel on a fully pro-rated basis for remaining term of a plan.

• B2B/B2C:

  • Seller/Store/Vendor subscriptions paid with Crypto(currencies) are non-refundable, due to complexities of gas fees and other transaction fees that are variable.

• NO REFUNDS on any Lifetime subscriptions, after 7-day trial period is over.

SELLER PAYOUTS

• We withhold all Seller payouts without exception for at least 60 days to allow any returns and refunds to process in our system .

RETURN PROCESS

• To return an item, please access the Refund/Return section of our Store or any Marketplace Seller Stores. It's very easy and we DO NOT ever give you the runaround.

• We value you as a patron and will make the process very easy for you at all times with solid Support answers in maximum 4 hours as part of our published SLA and policies.

• Please note, you will be responsible for all return shipping charges.

• We strongly recommend that you use a trackable method to mail your return.

INDEPENDENT STORE/VENDOR REFUNDS

• After receiving your return and inspecting the condition of your item, Seller/Store/Vendor will process your return or exchange.

• Please allow at least seven (7-20) days from the receipt of your item to process your return or exchange.

• Refunds may take 1-2 billing cycles (no more than 10 days) to appear on your credit card statement, depending on your credit card company.

• We will notify you by email when your return has been processed.

EXCEPTIONS

• For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

• A 15% restocking fee will be charged for all returns.

• Sale items are FINAL SALE and cannot be returned.

• You must return to the particular Seller store you bought your item(s) from.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

Also, In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

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In order to resolve any issues, complaints or suggestions regarding our websites, apps or to receive further information regarding use of our sites (the Site), please contact us at:

SUPPORT

🟢 Support

• Shopzyte (brand) is part of Partnered Brands (brand) by Lisaiceland

• We respond within our SLA of 4 hours

• ALL Support is handled through our Support Portal

https://bookings.partnered-brands.com/bookingbookings.partnered-brands.com

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